Shipping & Returns

Orders in the United States

 

We ship directly to you via UPS Ground or Priority Mail.    

 

Orders will go out within 24 hours, and you should receive your order within 3-5 business days. 

 

If any of your order items are backordered for more than 3 days, we will ship those items separately.  You will not be charged for the extra shipment.

 

Domestic Shipping costs are calculated as follows:*

 

Orders up to $30.00 $  9.00
Orders $31 to $100 $  9.95
Orders $101 to $200 $ 10.95
Orders $201 to $500 $ 12.95
Orders over $500 $ 20.00

 

*For some remote locations, additional fees may apply.

 

Need it sooner?  Expedited Shipping Options are available.     

If you need your order right away, we can ship via UPS Next Day Air, 2-Day Air, and 3-Day Air, or Priority Express.  There will be additional charges.  Please call us at 800-793-2729, or 508-650-1921 for information about your best option.

 

International Orders

 

International Shipping through UPS International Expedited is available upon special request. Additional fees and customs duties may apply.  Call for more information (800) 793-2729 or email us at po@darcynat.com.

 

Returns

If you need to return your order, please send to:

 

NaturalPetRx

63 South Main Street

Natick, MA 01760

 

If we have made an error on your order, and you need to send something back, please call us and we will send you a return shipping label.